Frequently Asked Questions

Everything you need to know about shopping at Maya's Place

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the best fit.

Are your materials sustainably sourced?

At Maya's Place, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but if you contact us within 1 hour of placement, we will do our best to accommodate any changes or cancellations.